Privacy Policy 

 At Salt & Light, we are committed to safeguarding your personal information. When you use our platform, we collect basic data such as your name, contact details, and purchase history to ensure a smooth shopping experience. Your data is used strictly for order processing, customer support, and platform improvements. 

 We do not sell, rent, or share your personal information with third parties except as required by law or to trusted partners who help us operate our website and deliver products. All transactions are secured using encrypted payment gateways. 

 By using our platform, you consent to the collection and use of information as outlined in this policy. We may update this policy from time to time, and such changes will be reflected here. 

​

Return Policy 

 At Salt & Light, customer satisfaction is our priority. If you receive a defective, damaged, or incorrect product, you may request a return or exchange within 7 days of delivery. 

 To initiate a return: 

• Contact our customer support with your order ID and issue details. 
• Products must be unused, in original packaging, and with proof of purchase. 
• Refunds or exchanges will be processed after verifying the returned item. 
• Non-returnable items include perishables, personal hygiene products, and items marked “Final Sale.”  
• For any concerns, reach out to our support team. We aim to make your experience with Salt & Light positive and fulfilling. 
• Salt & Light E-commerce Portal – UAE Benchmark Document